Getting Started

If you are new to virtual mailbox, let's help you get set up so you can get started.

Your virtual mailbox is a digital place where you can view and take action on your incoming mail,  from anywhere in the world. Sign in a sec and get your postal mail in a snap.

⚠️ Before you dive in, make sure you have received the email invitation to your virtual mailbox from MX Global. That means a mailbox has been assigned just for you.

Step 1. Activate Your Mailbox

MX Global will assign you a personal virtual mailbox and send an email invitation your way. Find it in your inbox and tap Activate Your Mailbox. Follow the prompts to register your account. For more detailed steps, follow the steps to activate your mailbox.

Step 2. Verify Your Identity

As a mail recipient, you must give MX Global, as mail operator, authorization to receive your mail. You will be prompted to verify your identity when you activate your virtual mailbox.  See Verify your ID

Step 3. Configure Your Settings

Head over to the ⚙️ Settings icon on the top right. For a walkthrough, check out the section to  configuring your settings.

Step 4. Enable Mail Notifications

Go to the User Profile icon on the top right corner. Enable what notifications and when you want to receive them. Learn what notifications you can receive here.

Step 5. View Your Mail & Submit Action Requests

Once postal mail starts arriving at your new physical address -- under your name or authorized recipient's name -- your mail operator will send you a picture of your mail or package.

Choose how you want each piece of mail handled: scanned, forwarded to an address from your address book, shredded, recycled, available for pickup, or even delivered by courier services.

Learn more about action requests and how to make them.